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Then provide a detailed description of the test and explain why it is a good tool to evaluate applicants on your skill.

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Ch 6 DQ. Suppose you are an Assistant Manager at a five-star luxury hotel and you have been asked to create assessments to measure job specific abilities for the position of Front Desk Agent.Visit the O*Net posting for Hotel, Motel and Resort Desk Clerk (see the link below) and review the Knowledge, Skills and Abilities required for the position. Develop and describe one test that will measure one specific ability for the job of Front Desk Clerk. You are being asked to select a single knowledge, skill or ability from O*Net for this position and develop a test that will measure that skill in the luxury hotel environment. Explain the knowledge, skill or ability that you are assessing. Then provide a detailed description of the test and explain why it is a good tool to evaluate applicants on your skill. Then explain how you will measure the results of the assessment. Make sure that your test is SPECIFIC to this position and this property (don’t describe a generic test).

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